Astromile

Legal

Privacy Policy

Your privacy is important to us. We are committed to protecting the personal information you share with us while using our services.

Last Updated: 17th March, 2026

Welcome to Astromile.com ("Astromile", "Platform", "Website", "We", "Our", or "Us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us while using our services.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website, mobile applications, or services.

By using https://www.astromile.com, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information to provide and improve our services.

1.1 Personal Information

When you register or use our services, we may collect:

  • Full Name
  • Email Address
  • Mobile Phone Number
  • Date of Birth
  • Time of Birth
  • Place of Birth
  • Gender (optional)
  • Location information
  • Profile details

These details are necessary for astrology consultations and personalized reports.

1.2 Consultation Information

When you interact with astrologers on the platform, we may collect:

  • Chat messages
  • Call records (duration, metadata)
  • Consultation history
  • Questions asked during sessions

This information helps us improve service quality and resolve disputes.

1.3 Payment Information

When you make payments on the Platform, we may collect:

  • Transaction details
  • Payment method used
  • Billing details

Astromile does not store complete credit card or banking details. Payments are securely processed through trusted third-party payment gateways.

1.4 Technical and Device Information

We may automatically collect technical information such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • App usage data
  • Cookies and tracking technologies

This helps improve user experience and platform performance.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage your account
  • To provide astrology consultations and reports
  • To connect users with astrologers
  • To process payments and transactions
  • To improve platform performance and user experience
  • To provide customer support
  • To send service notifications and updates
  • To prevent fraud, abuse, and illegal activities
  • To comply with legal obligations

We may also use aggregated or anonymized data for research, analytics, and business improvement.

3. Sharing of Information

Astromile does not sell your personal data. However, we may share your information in the following situations:

3.1 With Astrologers

Your birth details and consultation questions may be shared with astrologers to provide accurate consultations.

3.2 Service Providers

We may share limited information with trusted partners including:

  • Payment gateway providers
  • Cloud hosting services
  • Analytics and security providers
  • Customer support tools

These partners are required to maintain strict confidentiality.

3.3 Legal Requirements

We may disclose information if required:

  • By law or government authorities
  • To comply with legal processes
  • To protect our legal rights or prevent fraud

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, misuse, or loss.

Security measures may include:

  • Encrypted data transmission (HTTPS)
  • Secure servers and cloud infrastructure
  • Restricted employee access to data
  • Monitoring systems for security threats

However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Astromile may use cookies and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze platform traffic
  • Personalize user experience

Users may disable cookies through their browser settings, but some features of the Platform may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services to users
  • Maintain consultation records
  • Comply with legal and regulatory obligations
  • Resolve disputes

Users may request deletion of their account and personal data, subject to applicable laws.

7. User Rights

Users may have the right to:

  • Access their personal information
  • Correct inaccurate information
  • Request deletion of personal data
  • Withdraw consent for certain data uses

Requests can be submitted through our customer support channels.

8. Children's Privacy

Astromile services are intended for individuals 18 years or older.

We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will take steps to delete it promptly.

9. Third-Party Links

The Platform may contain links to third-party websites or services. Astromile is not responsible for the privacy practices of these external websites. Users are advised to review their privacy policies separately.

10. Updates to this Privacy Policy

Astromile may update this Privacy Policy periodically to reflect changes in services, laws, or regulations.

Any updates will be posted on this page with the revised Last Updated date.

Continued use of the Platform indicates acceptance of the updated policy.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us: